Measuring the Cost and Value of AI Pilots
Count integration, review, correction, and governance—not just subscription fees or minutes saved.
CHANNEL ARCHIVE / SYS-AI
Human-centered adoption, evaluation, governance, and capability building for applied artificial intelligence.
Count integration, review, correction, and governance—not just subscription fees or minutes saved.
Teach experts to frame tasks, challenge outputs, protect information, and document decisions without turning the program into a computer-science survey.
Use retrieval when answers must be grounded in a controlled knowledge base, while recognizing that retrieval cannot repair weak sources or unclear authority.
Build a small, versioned set of realistic questions that tests accuracy, refusal, citation, inclusion, and instructional usefulness.
Specify where people inspect AI-supported work, what evidence they need, and when they have authority to halt the process.
Turn broad principles into a short decision aid that tells people what data, tasks, review, and documentation are acceptable.